At Yous Casino, we believe that online gaming should be an enjoyable form of entertainment. However, we also recognize that for some individuals, gambling can become problematic. That's why we are deeply committed to promoting responsible gaming practices and providing our players with the tools and resources they need to stay in control.
We work diligently to create a safe and supportive environment where players can enjoy their gaming experience while maintaining healthy habits. Our responsible gaming program is designed to prevent problem gambling, protect vulnerable individuals, and ensure that gaming remains a fun and positive experience for everyone.
Yous Casino offers a comprehensive suite of responsible gaming tools that empower you to manage your gaming activity effectively:
Deposit Limits: Set daily, weekly, or monthly deposit limits to control how much money you can deposit into your account. Once a limit is reached, no further deposits will be accepted until the specified period has elapsed. Limits can be decreased immediately but increases require a 24-hour cooling-off period.
Loss Limits: Establish maximum loss limits to prevent excessive losses during gaming sessions. When your limit is reached, you will be unable to continue playing until the next period begins.
Session Time Limits: Set reminders that notify you how long you've been playing. You can also set automatic session limits that will log you out after a specified duration.
Reality Checks: Receive periodic notifications displaying your session duration and win/loss summary, helping you stay aware of your gaming activity in real-time.
Cooling-Off Period: Take a short break from gaming by activating a cooling-off period of 24 hours, 48 hours, 7 days, or 30 days. During this time, you will not be able to access your account or place any bets.
Self-Exclusion: If you feel that you need to take an extended break from gaming, our self-exclusion feature allows you to suspend your account for 6 months, 1 year, or permanently. During self-exclusion, you will not receive any marketing communications and will be unable to open a new account.
It's important to recognize the early warning signs of problem gambling. If you or someone you know exhibits any of the following behaviors, it may be time to seek help:
• Spending more money or time on gambling than you can afford • Feeling restless or irritable when trying to reduce gambling • Chasing losses by continuing to gamble to recover money • Lying to family members or others about the extent of gambling • Borrowing money or selling possessions to fund gambling • Neglecting work, family, or personal obligations due to gambling • Gambling to escape problems or relieve feelings of anxiety or depression • Feeling unable to stop gambling despite wanting to quit
To ensure that your gaming experience remains enjoyable and under control, we recommend following these guidelines:
• Set a budget before you start playing and stick to it • Never gamble with money you cannot afford to lose • Set time limits for your gaming sessions • Take regular breaks during play • Don't chase your losses - accept them as part of the game • Don't gamble when you're upset, stressed, or under the influence • Balance gambling with other recreational activities • Keep gambling as entertainment, not as a way to make money
Yous Casino strictly prohibits underage gambling. All players must be at least 18 years of age (or the legal gambling age in their jurisdiction) to register and play on our platform. We employ rigorous age verification procedures during the registration process and reserve the right to request additional documentation at any time.
If you share a device with minors, we strongly recommend using parental control software to prevent unauthorized access to gambling websites. Popular options include Net Nanny, Cyber Patrol, and GamBlock.
If you or someone you know is struggling with problem gambling, professional help is available. The following organizations provide free, confidential support and resources:
Gamblers Anonymous: www.gamblersanonymous.org GamCare: www.gamcare.org.uk BeGambleAware: www.begambleaware.org National Council on Problem Gambling: www.ncpgambling.org Gambling Therapy: www.gamblingtherapy.org
Our customer support team is also available 24/7 to assist you with activating any responsible gaming tools or to provide guidance on seeking professional help.
If you have any questions about our responsible gaming policies or need assistance with any of our responsible gaming tools, please don't hesitate to contact our dedicated support team. We are here to help you maintain a safe and enjoyable gaming experience.
